Customer Service Excellence

£20.00

A half day course covering the key elements of exceptional and consistent customer service. This course develops and enhances customer-focused behaviours and equips individuals with skills and competencies based on best practice. Individuals and teams are motivated to understand and exceed customer expectations with increased confidence and job satisfaction.

Tutor: Heather Noble

Wednesday 14th March, 9:30am-1:00pm

 

 

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