Customer Service Excellence

£30.00

Learn how to improve customer experience, strengthen relationships and boost sales.

This half day course covers the key elements of exceptional and consistent customer service, enhances customer-focused behaviours and equips individuals with skills and competencies based on best practice. Individuals and teams are motivated to understand and exceed customer expectations with increased confidence and job satisfaction.

Tutor: Heather Noble

Wednesday 23rd May, 3:00-6:00pm

 

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