Laurel’s story


Hello from Laurel. I’m the Chief Officer for Qube and, as I have been in this role for 15 years, I’ve seen a lot of growth and change.  Before Qube I worked for the Wales Council for Voluntary Action.

Being the Chief Officer at Qube requires me to have an overview of all our services and how they are operating.  Because Qube is so diverse this can involve thinking about arts one minute and buses the next.  In fact, no two days have been the same in the last 15 years!   I also manage our wonderful staff and work to ensure Qube is taking advantages of opportunities and achieving the best for those people in the community who rely on us.

A large part of my role is applying for grants and funding as without these Qube could not deliver the wide range of services it does.  We are a charity and so rely heavily on grants and donations from individuals and organisations.  I am pleased to say that we have an excellent reputation; the feedback we receive is wonderful. When I’m out and about hearing how well Qube is thought of makes me proud to be part of it.

I work with all the Qube team and with the board of trustees.  Outside of Qube I also work closely with Shropshire Council officers and my fellow colleagues in the Voluntary and Community Sector.

I love a lot about my role: the variety, working with our brilliant staff team and volunteers and seeing and hearing the difference that Qube makes to people’s lives in our community. There is a fantastic camaraderie in the office, and we have continued this while all working from home.

Working from home can be made fun.  I’m checking in regularly, using our communications software, to see what the rest of the team are posting. So much of it makes me smile, if not laugh out loud. Watching the birds feeding outside my window when I look up from my laptop and stopping now and then for a cuddle with my dogs. Graham, my husband, also keeps coming to tell me jokes he has seen on Facebook.  These make me laugh too.

The things I miss most about being at Qube HQ are, of course, seeing all the team, in person, every day.  I also miss the people who call into Qube and the volunteers, the chats about anything and everything and the laughing which we do a lot. I miss seeing all the lovely artworks in the gallery and the excitement of not always knowing what each day will bring.

The first thing I’m going to do when things get back to ‘normal’ is enjoy a chat and a cuppa face to face with everyone and arrange a visit to Plymouth where my family live to see them and give them a big hug.

My favourite biscuit of all times is a Mint Viscount because they are yummy and remind me of my Nan who always had them in the fridge.  I’m also partial to a lemon puff.

My top three lock-down songs are:

  1. Moonlight shadow – Mike Oldfield
  2. Keeping – Embrace
  3. Bad romance – Lady Gaga


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Laurel has been taking part in the Qube 2.6 challenge. Click here to find out how…