Posted for Citizens Advice Shropshire - Oswestry Office

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Training for the role takes approximately 6 months and requires a time commitment of a minimum of two days per week. During the first six weeks, one day in Shrewsbury and one day in Oswestry Bureau. Following the six weeks course, training will continue with at least one day per week in the bureau. Please note that recruitment is usually limited to two intakes per year; starting dates may vary, but generally these are in January and September. If you are interested in applying, please contact the CAB at any time in the year. You will train to provide an effective and efficient generalist advice service.

Next Information & Recruitment Sessions are

Wednesday 5th February 2020 10.00 am - 2.30 pm 

Wednesday 12th February 2020 10.00 am - 2.30 pm

Training venue Shrewsbury Citizens Advice Local Office, Fletcher House, 15 College Hill, Shrewsbury SY1 1LY

Full training commences 3rd April 2019 on a Wednesday for a period of 6 - 14 weeks dependent on role

This role will include:

- Enabling the client to explain, explore and clarify the problem.

- Helping the client decide what the next best step is for them and their issue.

- Concluding the interview in a positive manner by making appropriate referrals, agreements and case records.


There are no formal qualifications required but the candidate needs to be computer literate with good listening and numeracy skills. They also need to be good at identifying problems and have the ability to explain information.


  • Legal Aid and Justice


  • Advice and Information
  • Office Adminstration


No additional details recorded for this opportunity.

When do I need to be available?

Start Date: 16/01/2019

End Date: 16/01/2021

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Citizens Advice Shropshire - Oswestry Bureau
34 Arthur Street
SY11 1JN

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