Opportunity
Those undertaking this role will work to meet and greet each patient/visitor to ensure they change into a hospital grade mask, sanitise and make their way to their appointment. You will also be on hand to support patients and visitors with any queries they may have – whether this is simply locating where their appointment is being held, or providing them with local taxi numbers/bus time tables.
Responsibilities
- Meeting and greeting patients and visitors when they arrive into the main entrance
- Asking patients/visitors change into a hospital grade facemask and santise their hands (if they say they’re exempt do not challenge them)
- Providing directions if required (hospital maps are supplied)
- Answering general queries e.g. details of local transport services
- Liaising with wards when visitors arrive to drop off belongings or to collect patients
- Periodically check mask dispensers and that they have not spread across the floor
- Ensuring wheelchairs are sanitised between patients
What skills do I need?
We need friendly, outgoing and charismatic volunteers who can easily work as part of a team to deliver excellent customer service.
Posted for
The League of Friends to RJAH Orthopaedic Hospital
Interests
- Emergency Response
- Health and Social Care
- Hospital and Hospice
Activities
- Administration
- Advice and Information
- General Helping
- Office Adminstration
- Practical Skills
Details
- Child protection policy
- Complaints Policy and procedures
- Confidentiality Policy
- DBS Policy for staff and volunteers
- Diversity Policy
- Equal Opportunities Policy
- Expenses Policy
- Health and Safety Policy
- Regular Risk assessments of the work environment
- Safeguarding
- Volunteer Task/Role description
- Volunteering Policy & Agreements
- Vulnerable Adults Policy
When can I volunteer?
Start Date: 12/07/2021
End Date: 20/12/2025
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | No | No |
| Afternoon | Yes | Yes | Yes | Yes | Yes | No | No |
| Evening | No | No | No | No | No | No | No |
Availability Details
DAYS OF THE WEEK Monday - Friday WORKING HOURS 9:00am - 12:30pm / 12:30pm - 4pm
Location
The Robert Jones and Agnus Hunt Hospital
Gobowen
Oswestry
SY10 7AG
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