Opportunity
Independent Custody Visitors (ICVs) are volunteers who visit police custody suites to check on the welfare, rights, and conditions of detained people. They operate independently of the police and provide an impartial role ensuring detainees are treated fairly and in accordance with the law. Their work promotes transparency and public confidence in policing by reporting findings to local oversight bodies.
What skills do I need?
Be 18 years of age or over and pass the Non Police Personal Vetting (NPPV Level 2) process.
Live or work in the West Mercia Police area of Herefordshire, Worcestershire, and Shropshire.
Have the ability to travel to conduct visits, attend meetings and meet training requirements.
Be flexible, reliable and have sufficient time to undertake the role of custody visitor, including some unsociable hours.
Be an effective communicator both verbally and in writing, with people from a variety of backgrounds.
Hold diversity and equalities in high regard, showing respect for the opinions, circumstances and feelings of colleagues and members of the public regardless of background, status, ethnicity, gender, sexuality or religion.
Able to demonstrate an independent and impartial view in relation to all parties involved in the custody visiting process.
Be able to work as part of a team to fulfil the PCC’s ICV Scheme responsibilities.
Able to maintain strict confidentiality and adhere to policies and procedures, with a commitment to continued development.
Able to use simple IT systems, such as e-mail and completing online forms.
Desirable
Has an interest in Human Rights and the welfare of those involved in the Criminal Justice System.
Has some knowledge of custody visiting.
Posted for
West Mercia Police and Crime Commissioner
Interests
- Crime, Victims and Offenders
Activities
- Administration
- Advice and Information
Details
- Certificate of public and employers liability that covers young people in all their activities with you
West Mercia Police certificate - Child protection policy
WMP Force Policy - Complaints Policy and procedures
WMP Force Policy - Confidentiality Policy
WMP Force Policy - DBS Policy for staff and volunteers
WMP Force Policy - Diversity Policy
WMP Force Policy - Equal Opportunities Policy
WMP Force Policy - Ex-offenders Policy
WMP Force Policy - Expenses Policy
WMP Force Policy - Health and Safety Policy
WMP Force Policy - Regular Risk assessments of the work environment
WMP Force Policy - Safeguarding
WMP Force Policy - Volunteer Task/Role description
On File with OPCC - Volunteering Policy & Agreements
WMP Force Policy - Vulnerable Adults Policy
WMP Force Policy
When can I volunteer?
Start Date: 16/12/2025
End Date: 31/12/2030
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Afternoon | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Evening | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Availability Details
The timings of custody visits vary and can be planned around availability
Location
Shrewsbury Police Station
Clive and Monkmoor Road
Shrewsbury
Shropshire
SY2 5RW
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