PEGS supports parents, carers and guardians who are experiencing child to parent abuse. We provide support at no charge as we believe everyone should have access to the help that they need.

This volunteer role would include contacting, by telephone, parents, carers and guardians who have self referred or who have been referred into PEGS to discuss the support that is available to them. The aim of this is to create engagement with those referred and to ensure they are aware of what support they can access. PEGS\\\' service manager will work with volunteers to ensure they are aware of what needs to be done, work will be set out on a weekly basis. An induction period, volunteer reviews and full training will be provided. This role does include some data entry and may include signposting to other services if PEGS is not right for them.

Your help will ensure we reach out to those who are experiencing Child to parent abuse. You will be the first voice of PEGS that they hear. You will be contributing to change and helping our service users.

What skills do I need?

You should have IT skills and customer service skills. Experience working with parents/carers would be desirable but not essential. You must be empathetic and be able to direct a conversation. You should be friendly and approachable.

Posted for
Parental Education Growth Support

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  • Children
  • Crime, Victims and Offenders
  • Domestic Violence
  • Families and Parenting
  • Health and Social Care
  • Mental Health
  • Support Groups
  • Well-being
  • Women's Issues


  • Administration
  • Advice and Information
  • Befriending/Support
  • Counselling
  • Empowering people
  • General Helping
  • Supporting Charities


  • Certificate of public and employers liability that covers young people in all their activities with you
  • Child protection policy
  • Complaints Policy and procedures
  • Confidentiality Policy
  • DBS Policy for staff and volunteers
  • Diversity Policy
  • Equal Opportunities Policy
  • Ex-offenders Policy
  • Expenses Policy
  • Health and Safety Policy
  • Regular Risk assessments of the work environment
  • Safeguarding
  • Volunteer Task/Role description
  • Volunteering Policy & Agreements
  • Vulnerable Adults Policy

When can I volunteer?

Start Date: 01/02/2024

End Date: 01/08/2024

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

Mostly during office hours Estimate of time needed: 3-7 hours / week Volunteers will work for one day per week (around 4 to 5 hours) from the office.


Unit 4 Darwin Court
Oxon Business Park

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