Opportunity

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website – www.voiceability.org.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you\'re looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Relevant Person’s Representative (RPR) Volunteer

Some individuals have been deprived of their liberty following a decision about certain aspects of their care and living arrangements, such as being moved from independent accommodation into a care home, are in their best interest and necessary to keep them safe. These people are legally entitled to have support from an RPR. An RPR may be a family member, but if this is not an option then an VoiceAbility RPR volunteer can be appointed.

As an RPR Volunteer you might:

• Visiting clients to ensure they are getting the right care, support and being treated fairly

• Keeping detailed notes and records of interactions with clients and care facility staff

• Helping to ensure the client is receiving the best care, in line with their wishes

• Alerting the Team Leader to any concerns regarding the client or their treatment

• Building professional relationships with the Care Home Staff

• Recording activity on our case management system and writing reports

• Helping to make a difference to someone’s life

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To apply for this role please follow this link and complete our short application form - https://voiceability.current-vacancies.com/Jobs/Advert/3947615?cid=1938 

What skills do I need?

• Must be aged 18 years or older

• Good communication skills – written, verbal and non-verbal

• Empathy and patience when meeting with our clients

• A knowledge of, or interest in, Deprivation of Liberty safeguards (DOLs) and other relevant legislation

• A basic level of IT literacy, training will be provided on specialist software use

• Accuracy and attention to detail

• Ability to manage own time and prioritise workload

• Ability to volunteer independently and as part of a team

• A commitment to the aims, vision and values of VoiceAbility

Details

• Certificate of public and employers liability that covers young people in all their activities with you
  Have public liability but must be over 18 for this role
• Child protection policy
• Complaints Policy and procedures
• Confidentiality Policy
• DBS Policy for staff and volunteers
• Diversity Policy
• Equal Opportunities Policy
• Ex-offenders Policy
• Expenses Policy
• Health and Safety Policy
• Regular Risk assessments of the work environment
• Safeguarding
• Volunteer Task/Role description
• Volunteering Policy & Agreements
• Vulnerable Adults Policy

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