Telephone Befrienders – all areas Shropshire and Telford & Wrekin

Age UK Shropshire Telford & Wrekin has a team of volunteers who provide a regular friendly telephone call to older people who would appreciate a friendly chat and enjoy conversation and sharing experiences.

We are looking for more Telephone Befrienders across all areas of Shropshire and Telford & Wrekin who are happy to make a regular phone call from home and ideally have access to free calls or minutes from a landline or mobile. Telephone Befrienders must be able to offer regular contact, be able to speak clearly and communicate well, provide a confidential listening ear, provide information about other Age UK services and let us know of any other assistance the older person may require. A completed application form and two references are required for this role. A DBS check is not required.

What skills do I need?

A friendly disposition, reliable, kind, empathetic, honest and trustworthy

Posted for
Age UK Shropshire Telford & Wrekin

Register your Interest

Quick Enquiry


  • Older People


  • Befriending/Support


  • Certificate of public and employers liability that covers young people in all their activities with you
  • Child protection policy
  • Complaints Policy and procedures
  • Confidentiality Policy
  • DBS Policy for staff and volunteers
  • Diversity Policy
  • Equal Opportunities Policy
  • Ex-offenders Policy
  • Expenses Policy
  • Health and Safety Policy
  • Safeguarding
  • Volunteer Task/Role description
  • Volunteering Policy & Agreements
  • Vulnerable Adults Policy

When can I volunteer?

Start Date: 23/04/2024

End Date: 23/04/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

As soon as possible


This opportunity is available Countywide.

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Quick Enquiry

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