Opportunity

Telephone Befrienders – all areas Shropshire and Telford & Wrekin

Age UK Shropshire Telford & Wrekin has a team of volunteers who provide a regular friendly telephone call to older people who would appreciate a friendly chat and enjoy conversation and sharing experiences.

We are looking for more Telephone Befrienders across all areas of Shropshire and Telford & Wrekin who are happy to make a regular phone call from home and ideally have access to free calls or minutes from a landline or mobile. Telephone Befrienders must be able to offer regular contact, be able to speak clearly and communicate well, provide a confidential listening ear, provide information about other Age UK services and let us know of any other assistance the older person may require. A completed application form and two references are required for this role. A DBS check is not required.

What skills do I need?

A friendly disposition, reliable, kind, empathetic, honest and trustworthy

Details

• Certificate of public and employers liability that covers young people in all their activities with you
• Child protection policy
• Complaints Policy and procedures
• Confidentiality Policy
• DBS Policy for staff and volunteers
• Diversity Policy
• Equal Opportunities Policy
• Ex-offenders Policy
• Expenses Policy
• Health and Safety Policy
• Safeguarding
• Volunteer Task/Role description
• Volunteering Policy & Agreements
• Vulnerable Adults Policy

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