Opportunity

To work as an important extension to the team of Benefits Advisors employed by Age UK Shropshire Telford & Wrekin.

Trained volunteers assist older people and their families in the completion of benefits claim forms such as Attendance Allowance, Carer's Allowance and Blue Badge either over the telephone or in their homes. Our Benefits volunteers do not give advice or carry out benefits checks.

What skills do I need?

We are looking for volunteers that have some previous experience in this area and ideally experience of filling in claim forms. Training and ongoing support will be provided.

Posted for
Age UK Shropshire Telford & Wrekin

Register your Interest

Quick Enquiry

Interests

  • Civic Responsibility and Communities
  • Employment, Education and Training
  • Health and Social Care
  • No specific interest
  • Older People

Activities

  • Administration
  • Advice and Information
  • Elderly People
  • Empowering people
  • General Helping
  • Office Adminstration
  • Supporting Charities

Details

  • Certificate of public and employers liability that covers young people in all their activities with you
  • Complaints Policy and procedures
  • Confidentiality Policy
  • DBS Policy for staff and volunteers
  • Diversity Policy
  • Equal Opportunities Policy
  • Ex-offenders Policy
  • Expenses Policy
  • Health and Safety Policy
  • Regular Risk assessments of the work environment
  • Volunteer Task/Role description
  • Volunteering Policy & Agreements
  • Vulnerable Adults Policy

When can I volunteer?

Start Date: 18/12/2022

End Date: 31/12/2026

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Location

This opportunity can be carried out whilst working from home.

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