Opportunity
As an Enter and View Volunteer, you’ll help make a real difference to health and social care services across Shropshire. Our volunteers are at the heart of what we do and are an integral part of an effective Healthwatch. You’ll visit hospitals, GP surgeries, care homes and other services to see and hear how things are working from the perspective of the people who use them.
Your observations and conversations will help us highlight what’s working well and identify areas where improvements could be made. Your contribution will ensure that local people’s experiences help shape the future of health and care in Shropshire.
What You’ll Do
- Take part in Enter and View visits, following Healthwatch Shropshire’s protocols and guidance.
- Observe how services are delivered and record what you see.
- Talk with service users, residents, families and staff about their experiences.
- Work with your visit partner to summarise key observations and contribute to written reports.
- Represent Healthwatch Shropshire positively and professionally.
- Take part in training and team meetings as required; advance notice will be given.
- Maintain confidentiality and show respect and sensitivity to everyone you meet.
What skills do I need?
Working as Part of a Team
- All visits are carried out in pairs or small teams - you will never visit alone.
- Before each visit, you’ll prepare by reading relevant background information and previous reports which will be provided for you.
- Visits will take place within the Shropshire area - access to transport is helpful, but not mandatory.
Training and Support
You don’t need any previous experience to volunteer - full training and support will be provided.
You’ll receive:
- An introduction to Healthwatch Shropshire and the Enter and View programme.
- Full Enter and View training, including what to expect and how visits are carried out.
- Ongoing training opportunities.
- Regular guidance and support from the Healthwatch Shropshire Team.
- Opportunities to meet other volunteers.
Posted for
Healthwatch Shropshire
Interests
- Civic Responsibility and Communities
- Disability
- Health and Social Care
- Livelihoods
- No specific interest
- Well-being
Activities
- Administration
- Advice and Information
- Business Skills
- Empowering people
- Local Events
- Office Adminstration
- Practical Skills
- Supporting Charities
Details
- Complaints Policy and procedures
- Confidentiality Policy
- DBS Policy for staff and volunteers
- Diversity Policy
- Equal Opportunities Policy
- Expenses Policy
- Health and Safety Policy
- Regular Risk assessments of the work environment
- Safeguarding
- Volunteer Task/Role description
- Volunteering Policy & Agreements
- Vulnerable Adults Policy
When can I volunteer?
Start Date: 27/04/2026
End Date: 27/04/2028
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Afternoon | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Evening | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Availability Details
This is a flexible volunteer role. You’ll agree a schedule of visits in advance with the Enter & View Officer, based on your availability and the planned programme of visits.
Location
This opportunity is available Countywide.
Similar Opportunities
-
Communications and Marketing Volunteer
Kitsquad
-
Community Fundraising Volunteer
Community Resource
-
NSPCC Speak out. Stay safe Volunteer
NSPCC Schools Service - Shropshire
-
Community vegetable garden
Babbinswood Farm
-
Companion Volunteer - Shropshire
Marie Curie