Opportunity
No Panic is a national charity at the frontline of accessible help for anxiety sufferers.
We are currently looking for more volunteers to take calls on our helpline.
The No Panic Helpline is open 365 days a year between 10am and 10pm.
Those who call us can be struggling across a range of anxiety disorders: OCD; Panic Attacks; Phobias or General Anxiety Disorder.
We train our helpline volunteers to provide sufferers with all the information they need to begin the process of self-help recovery.
This is a remote volunteering opportunity where everything is done from home, including training, and there is never a need to attend elsewhere. This makes it the ideal opportunity for those with mobility or fitness issues.
Our volunteers work a 3-hour shift once a week.
Initial training is one evening a week for 8 weeks (for a small charge of £25 to cover costs), with backup support for the first 8 weeks on the helpline. There is continued support via bi-monthly support groups.
What skills do I need?
An ideal Helpliner has an interest in anxiety disorders and the following skills:
• Ability to provide empathetic listening.
• Ability to pass on information on self-help techniques.
• Ability to communicate clearly and effectively.
Posted for
No Panic
Interests
- Mental Health
Activities
- Advice and Information
Details
- Certificate of public and employers liability that covers young people in all their activities with you
- Complaints Policy and procedures
- Equal Opportunities Policy
- Health and Safety Policy
- Safeguarding
- Volunteer Task/Role description
- Volunteering Policy & Agreements
When can I volunteer?
Start Date: 29/11/2025
End Date: 30/06/2026
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | No | No |
| Afternoon | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Evening | No | No | No | No | Yes | Yes | Yes |
Availability Details
Morning shifts are 10am to 1pm Afternoon shifts are 1pm to 4pm and 4pm to 7pm Evening shifts are 7pm to 10pm
Location
This opportunity can be carried out whilst working from home.
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