Opportunity

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website – www.voiceability.org.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you\'re looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Hospital Visitor Volunteer

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.

• As a hospital volunteer, you might:

• Hold drop-in sessions

• Attend events and ward meetings at local facilities

• Share information

• Assist people to request advocacy support by completing a form online or calling our contact centre

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To apply for this role please follow this link and complete our short application form - https://voiceability.current-vacancies.com/Jobs/Advert/3947615?cid=1938 

What skills do I need?

• Must be aged 18 years or older

• Good written, verbal and non-verbal communication skills

• Respect, empathy and patience when meeting with our clients

• A knowledge of, or interest in, mental health

• A basic level of IT literacy, training will be provided on specialist software use

• Volunteers must have the ability to access meetings and training on Microsoft teams.

• Ability to volunteer independently and as part of a team

• A commitment to the aims, vision and values of VoiceAbility

• Comfortable working in Mental Health Hospitals.

Please note that VoiceAbility values lived experience and encourages ex-service users to volunteer with us. However, we will not allow anyone who has been discharged from a mental health facility within the last 12 months to undertake this role.

Posted for
VoiceAbility

Register your Interest

Quick Enquiry

Interests

  • Health and Social Care
  • Hospital and Hospice
  • Human and Civil Rights
  • Mental Health

Activities

  • Administration
  • Advice and Information
  • Empowering people

Details

  • Certificate of public and employers liability that covers young people in all their activities with you
    Must be over 18 for this role
  • Child protection policy
  • Complaints Policy and procedures
  • Confidentiality Policy
  • DBS Policy for staff and volunteers
  • Diversity Policy
  • Equal Opportunities Policy
  • Ex-offenders Policy
  • Expenses Policy
  • Health and Safety Policy
  • Regular Risk assessments of the work environment
  • Safeguarding
  • Volunteer Task/Role description
  • Volunteering Policy & Agreements
  • Vulnerable Adults Policy

When can I volunteer?

Start Date: 02/09/2025

End Date: 02/03/2026

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Location

The Redwoods Centre
Somerby Drive
SHREWSBURY
Shropshire
SY3 8DS

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