Opportunity

Volunteers in this role will be providing a warm and friendly welcome to all visitors of Shrewsbury Castle. Volunteers will also be:

• Offering directions around the castle building
• Sharing your knowledge of the Soldiers of Shropshire Museum collections
• Working with staff and other volunteers as part of a small team
• Supporting events and activities taking place across the museum

What Shrewsbury Museum and Archives do to support you:

• An induction to welcome you to the team and get you ready to start volunteering
• The opportunity to develop customer facing experience and be part of a team welcoming visitors to Shrewsbury Castle and the Soldiers of Shropshire Museum
• Access to training and resources as required to assist you with your volunteer role
• Support from both Shropshire Museums and the Soldiers of Shropshire Museum
• Currently volunteers are not offered travel expenses in line with Shropshire Council’s procedures. Please do discuss this with the Volunteering and Engagement Team.

What skills do I need?

• Being comfortable with talking to people or looking to build experience in this
• An ability to work independently at times but be a good team player too
  
• Keen interest in ensuring all visitors have a positive experience at the museum
• Honesty and reliability

Details

• Certificate of public and employers liability that covers young people in all their activities with you
  In Safeguarding Policy
• Child protection policy
• Complaints Policy and procedures
• Confidentiality Policy
  In Data Protection Policy
• DBS Policy for staff and volunteers
  In Safeguarding Policy
• Diversity Policy
  In Equality Policy
• Equal Opportunities Policy
  In Equality Policy
• Ex-offenders Policy
• Expenses Policy
  In volunteer procedure
• Health and Safety Policy
• Regular Risk assessments of the work environment
• Safeguarding
• Volunteer Task/Role description
• Volunteering Policy & Agreements
• Vulnerable Adults Policy
  In Safeguarding Policy

Location

Shrewsbury Castle
Castle Street,
Shrewsbury
Shropshire
SY1 2AT

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