Opportunity

What does this volunteer role involve?

• Providing a warm and friendly welcome to visitors

• Offering directions around the museum building

• Sharing your knowledge of the collections and exhibitions

• Working with staff and other volunteers as part of a team

What do we offer to support you?

• An induction to welcome you to the team and get you ready to start volunteering

• The opportunity to develop customer facing experience and work as part of a team dedicated to welcoming visitors to Shrewsbury Museum & Art Gallery

• Access to training and resources as required to assist you with your volunteer role

• Ongoing support from our Volunteering and Engagement Team and other staff

• Currently volunteers are not offered travel expenses in line with Shropshire Council’s procedures. Please do discuss this with the Volunteering and Engagement Team

• Supporting events and activities taking place across the museum 

What skills do I need?

• Being comfortable with talking to people or looking to build experience in this
• An ability to work independently at times but be a good team player too
• Keen interest in ensuring all visitors have a positive experience at the museum
• Honesty and reliability What do we offer to support you

Details

• Certificate of public and employers liability that covers young people in all their activities with you
• Child protection policy
  In Safeguarding policy
• Complaints Policy and procedures
• Confidentiality Policy
  In Data Protection Policy
• DBS Policy for staff and volunteers
  In Safeguarding policy
• Diversity Policy
  In Equality Policy
• Equal Opportunities Policy
  In Equality Policy
• Ex-offenders Policy
• Expenses Policy
  In Volunteer procedure
• Health and Safety Policy
• Regular Risk assessments of the work environment
• Safeguarding
• Volunteer Task/Role description
• Volunteering Policy & Agreements
• Vulnerable Adults Policy
  In Safeguarding policy

Location

Shrewsbury Museum & Art Gallery
The Square
Shrewsbury
Shropshire
SY1 1LH

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